About Me
I'm Indy Singh, a senior engineer and AI/ML enthusiast with over a decade of experience in building, supporting, and scaling technology solutions. I specialise in automation, cloud infrastructure, and AI-driven products, with a strong focus on turning ideas into working SaaS applications.
My projects include SlangWatch.com, MCPCloud.store, Open House Twickenham, and Khalsa Diwan Afghanistan — each built to address real-world challenges with practical, innovative technology.
Key Achievements
Delivered multiple SaaS and AI-driven products, including SlangWatch.com and MCPCloud.store, along with innovative platforms such as Open House Twickenham and Khalsa Diwan Afghanistan.
Led enterprise-scale integrations across Adobe Commerce, ServiceNow, Salesforce, and Jira, improving automation and reliability.
Specialised in data workflows, ML integrations, and generative AI applications to solve real-world business challenges.
Built automation frameworks with n8n, APIs, and CI/CD pipelines, reducing manual workload and improving efficiency.
Provided senior technical leadership and support for large-scale e-commerce deployments, ensuring stability and performance.
Delivered internal training sessions on Adobe Commerce installation, backup, and environment management to Level 2 engineers.
Skills & Technologies
AI & Data Engineering
SaaS & Cloud Development
Enterprise & Commerce
Automation & Workflow
Business & Strategy
Featured Projects
A selection of projects I've built — combining AI, SaaS, and real-world problem solving.
SlangWatch.com
MCPCloud.store
Open House Twickenham
Open House Twickenham
A local estate agency branch offering property sales, lettings, and auctions with a tech-driven, customer-first approach.
Khalsa Diwan Afghanistan
Khalsa Diwan Afghanistan
A community-focused website supporting Khalsa Diwan Afghanistan, preserving Sikh heritage and providing a platform for learning, connection, and cultural awareness.
Work Experience
Advanced Support Engineer, E-Commerce & Cloud Solutions
Adobe • Jan 2018 – Present • London, UK • Hybrid
- •Lead complex technical issue resolution for enterprise e-commerce platforms.
- •Specialized in data integrations, automation, and performance optimisation.
- •Collaborated with cross-functional teams to improve support processes and deliver high-value outcomes.
Technologies Used:
Adobe Commerce, ServiceNow, SQL, Cloud Infrastructure
Application Support Team Lead / Senior Engineer
Perspectium • Jun 2012 – Feb 2018 • London, UK
- •Led enterprise data integrations between ServiceNow, Salesforce, Jira, and cloud databases.
- •Delivered automation solutions for ITSM workflows and cross-system reporting.
- •Focused on data reliability, automation, and enterprise-scale synchronisation.
Technologies Used:
ServiceNow, Salesforce, Jira, SQL, Data Integration
Broadcast Support Engineer
Sky • Mar 2016 – Jun 2018 • London, UK
- •Supported Sky's Broadcast Software Engineering team (BSES), ensuring stability of broadcast workflows.
- •Collaborated with clients on technical troubleshooting and system design.
Technologies Used:
Broadcast Systems, Technical Support, System Design
Senior Application Support Analyst / Data Specialist
Experian Marketing Services • Jan 2011 – Apr 2016 • London, UK
- •Supported enterprise-scale data integration and reporting.
- •Delivered insights across financial, logistics, and HR processes.
- •Developed strong data modelling and analytics expertise.
Technologies Used:
Data Integration, Analytics, Reporting, SQL
BI Analyst
SAP BI Analyst – Vizor Consulting • Apr 2010 – Dec 2010 • London, UK
- •Worked on SAP BI solutions, creating financial and HR reports.
- •Delivered business intelligence solutions to enterprise clients.
Technologies Used:
SAP BI, Business Intelligence, Financial Reporting
Earlier Roles
2008 – 2010 • London, UK
- •Technical Consultant, Graduate Web Developer, Business Intelligence Assistant.
- •Gained foundation in software development, BI, and enterprise support.
Technologies Used:
Web Development, Business Intelligence, Technical Support
Certifications
Adobe Certified Professional – Commerce Developer
Adobe, 2024–2026
Validates skills in developing and deploying Magento 2 solutions for enterprise e-commerce platforms.
Generative AI: Prompt Engineering Basics
IBM, 2024
Introduction to prompt engineering techniques for building generative AI solutions and applications.
Full Stack Observability Practitioner Exam
New Relic, 2024–2026
Demonstrates expertise in monitoring, troubleshooting, and optimizing full-stack applications.
Generative AI for Everyone
Coursera, 2023
Comprehensive introduction to generative AI concepts, applications, and practical implementation.
Adobe Commerce Business Practitioner Professional
Adobe, 2023
Validates expertise in managing Adobe Commerce business operations and customer experiences.
What is Generative AI?
LinkedIn, 2025
Foundation course covering the fundamentals of generative AI technology and its business applications.